We understand the importance of your privacy and are committed to making the process of deleting your account and associated data straightforward and transparent. If you wish to delete your account for Red Covenant, please follow the instructions below.
Steps to Request Account Deletion:
Complete the form:
Click here to access the account deletion request form.
Provide the following information:
- Your in-game User ID.
- Your email address (used only to contact you about your deletion request status).
Provide any optional feedback:
- The reason for your account deletion request.
- Any additional comments you may have.
Confirmation:
- By checking the confirmation box in the form, you confirm that you want to delete your Red Covenant account and all associated data.
- Once we receive your request, our support team will process it within 14 business days. You will receive a confirmation email once your account has been deleted.
Data Deleted:
When you request account deletion, the following types of data will be permanently removed from our servers:
- Personal information (email, username, etc.)
- Game progress and achievements
- In-game currency and items
- Chat logs and messages
- Any other data associated with your account
Data Retained:
Certain data may be retained for a limited period due to legal or operational requirements:
- Transaction records for up to 90 days for auditing and compliance purposes.
- Anonymized data that cannot be linked back to your personal identity may be retained indefinitely for analytical purposes.
We value your privacy and strive to ensure that your data is handled with the utmost care. If you have any questions or need further assistance, please don't hesitate to contact us at [email protected].
Thank you for playing Red Covenant.